Host/Hostess

About the role

A Host/Hostess is the first person the guest sees and the last: you are the face of the restaurant! As a host/hostess, you will be a member of a cohesive team that supports each other’s success in a fast-paced environment.

Responsibilities

• Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant
• Seat guests at their own pace, handing the appropriate menu(s) to each guest after they’re seated
• Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service
• Utilize the Open Table system to manage the wait and handle reservations
• Answer phone calls and take To Go orders
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction

Requirements

• Ability to communicate (speak, read, and write) in English
• Basic computer skills
• Ability to work in a high volume, fast-paced work environment
• Arrive to work in time, well-groomed and proper work attire looking neat and professional
• Inspect restrooms, lobby and windows and clean as needed
• Bussing if needed
• Team Player

Perks

• Great pay
• Flexible schedules
• Growth opportunities
• Discounted Meals
• Paid Time off

What We Believe

We believe in creating memorable dining experiences through unparalleled hospitality. Our core values of being guest obsessed and serving great food influence not just how we do business but are the cornerstone of the fun and welcoming environment we create here at Not Your Average Joe’s.

About Us

Not Your Average Joe’s is a neighborhood scratch kitchen that’s been in business for almost 30 years, and serves our communities, family and friends. Everything we do is done with love, passion, and pride, with the simple goal of creating memorable dining experiences. Our focus in all our hires is not just to ensure you’re the best fit for us, but that we’re the best fit for you as well.