Host / Hostess
Established in 1992 as a family-owned eatery in Jacksonville, Florida, Metro Diner is among the nation's fastest-growing locally owned and operated family dining concepts, with over 60 locations east of the Mississippi. Known for its warm, welcoming service, large portion sizes, and serious diner food, Metro Diner has received accolades including features on Food Network's Diners, Drive-Ins and Dives and Cooking Channel's Cheap Eats. We are united by our passion for treating people like special guests in our home and believe that people are driven to be part of something that gives them a strong sense of belonging, significance, and pride.
About the role
We are looking for friendly hosts and hostesses to join our family. With breakfast, lunch, and dinner hours, we offer a better quality of life through flexible scheduling, no late nights, and more. This front-of-house role focuses on guest seating, greeting, reception, and reservations duties, where you will provide great customer service in a fast-paced restaurant setting.
Qualifications
- Prior host/hostess experience in a fast-paced restaurant setting preferred
- Excellent customer service and communication skills
- Strong greeting and guest-relations abilities; friendly and professional demeanor
- Knowledge of proper phone etiquette and front-of-house operations
- Familiarity with serving basics and hospitality standards
- Ability to multitask, manage reservations, and handle high-volume periods
Benefits
- Flexible scheduling
- Competitive benefits
- Paid vacation available to hourly team members after meeting eligibility requirements
Pay
You will be paid a tip credit wage plus tips. Advertised pay is an expected take-home based on current averages.
Metro Diner is an Equal Opportunity Employer and offers growth opportunities for team members in a full-service, casual/family dining environment.