Host/Hostess

Job Duties

• Greet guests as they enter and put them on a waiting list as necessary.
• Seating guests at tables, providing menus, and linen (where needed), and answering initial questions.
• Assigning guests to tables they prefer, while keeping table rotation in mind, so that servers receive the correct number of customers.
• Engaging with guests to ensure their meal and experience meet the Anchor's standards.
• Answering phone calls, taking reservations, and answering questions.
• Knowledge of the menu and services offered.
• Assisting other positions in the restaurant as needed.

Qualifications

• Previous experience in a hospitality or customer service role is preferred but not required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Able to provide top-notch customer service in a fast-paced environment.
• A positive attitude and great teamwork when under pressure with all restaurant staff & guests.
• Willing to follow instructions and ask questions for clarification if/when needed.
• Able to work in a standing position for long periods.