Host/Hostess
Lilly's Table Online Meal Planning Service · Cleveland, OH · 1 wk ago
On-siteManagementFull-time
About the role
We are hiring Hosts/Hostesses for a Summer 2026 start date in mid-April. Join our team to create a welcoming atmosphere and deliver exceptional guest experiences at Lago East Bank.
Responsibilities
- Welcome and greet guests upon arrival, making them feel comfortable and attended to.
- Learn and use regular guests’ names, preferences, and needs to personalize their experience.
- Manage waitlists by recording guest names, party sizes, and providing accurate wait time estimates; seat guests promptly when tables become available.
- Operate the "open table" program efficiently while balancing guest flow and seating preferences.
- Present menus to seated guests and ensure tables meet our standards for appearance.
- Thank guests as they leave and encourage them to return.
- Assist with running food when necessary.
Requirements
- Experience working with customers or restaurant guests, with a passion for creating a welcoming atmosphere and delivering great service.
- Excellent English communication and writing skills.
- Comfortable working with computers and restaurant management software.
- Ability to stand for extended periods and lift up to 25 pounds if needed.
- Strong teamwork skills and a positive, outgoing personality.
- Minimum of 2 years of host/hostess experience (required).
- High school diploma or equivalent (required).
Benefits
- Employee discount.
- Flexible schedule.
- Referral program.
Job Types: Full-time, Part-time.