Host / Hostess

About the role

To love and serve people by Cultivating Kindness in a way that makes our guests feel welcome on their way in, and valued as a guest on their way out. This position is also designed to serve their teammates in a supportive manner to ensure all guests are taken care of at the highest level!

Schedule

We arrive to work early, but we're off by at least 3:30pm every day. No dinner shifts!

Pay and Benefits

This position is an hourly position that receives tip share. Making the same or better pay than traditional restaurant gigs, plus paid-time off, vision, dental and medical for full-time team members.

Culture

A work environment characterized by kindness, a welcoming spirit, teamwork and personal development. We believe in "Local when it's better" — so we seek out and partner with local food purveyors, dairy farmers, bee hivers, etc. who share our commitment to freshness, quality, and community. And we do it all while Cultivating Kindness — with the basic idea that being considerate, polite, and NICE matters just as much as serving great eggs and tasty bacon. HomeGrown is part of Thrive Restaurant Group, a family-owned restaurant company that's been in business for over 50 years.

Responsibilities

• Communicating with the other host/hostesses, bussers, servers, bartenders, and management team to ensure tables are updated in our seating system and readily available for the next guests
• Maintain our seating system and waitlist
• Answering the phone
• Providing exceptional service for the guests who order take out from us
• Pre-bussing tables in the dining room when all dirty tables are clean
• Bussing/cleaning tables inside the restaurant as well as on the patio, and helping clean the bar top as needed
• Replace sanitizer in spray bottles and buckets as needed to ensure safety and sanitation
• Clean, disinfect, and sanitize work areas before, during and after shift
• Assist with stocking glassware, water bottles, plate ware, silverware, dishes, etc. as needed
• Complete assigned daily and weekly cleaning projects
• Complete daily restaurant maintenance program

Qualifications

• A positive attitude and desire to learn and grow
• Friendly and upbeat personality
• Able to place plates, utensils, pans and cases on high and low shelves
• Reading, writing, and verbal communication skills required
• Ability to follow directions exactly as expected
• Ability to work fast, safe, efficient, and accurately for periods of up to 10 hours per day
• Attention to detail
• Mobility required during the entire shift
• Ability to carry bus tubs full of dishes and miscellaneous items from the tables, throughout the entirety of the restaurant
• Able to respond in emergency situations to avoid imminent dangers to self and others

Physical Requirements

• Navigate throughout the restaurant and communicate with guests
• Move and grasp items up to five pounds
• Occasionally lift and/or move up to 50 pounds
• Bend and stoop
• Adequate vision to be able to discern cleanliness throughout the restaurant and operate a touchscreen
• Reasonable accommodations may be made for disabilities to perform these essential functions