Host/Hostess
Heritage Valley Health System · Sewickley, PA · 1 mo ago
On-siteManagementFull-time
Responsibilities
- Respond to patients’ food needs and requests on the patient unit.
- Greet patients, deliver the appropriate menu, and explain the Room Service process to patients and families.
- Assist patients with ordering meals as needed.
- Ensure patient satisfaction with all meals and snacks.
- Assemble and/or deliver trays and nourishments to the patient.
- Act as liaison between the patient, the dietary department, and the nursing staff, communicating patient food needs to all staff.
- Stock unit floor kitchens with par level.
- Assist with dishroom duties on a daily basis.
Requirements
- High school diploma or GED.
- Demonstrate good reading, writing, and comprehension skills.
- Possess basic computer skills.
- Able to communicate effectively with patients, families, nursing staff, customer service specialists, dietitians, and other dietary production and transport staff.
- Excellent customer service and telephone skills.
- Understanding of modified diets.
- Successful completion of Acts 73 and/or 169 clearances within 90 days of commencing employment, if applicable.
Preferred Qualifications
- Previous work experience in patient services.