Host/Hostess

About the role

At Great Wolf, the Host/Hostess is the first impression for guests in their dining experience and is critical to ensuring all feel welcomed. The Host/Hostess is responsible for greeting guests, escorting them to tables, and monitoring their needs throughout service.

Responsibilities

• Welcomes patrons and escorts them to their assigned dining area; tracking table availability via floor plan board
• Informs customers of promotions and notifies them of assigned server
• Manages patron wait list as needed
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol control policies
• Helps dining room staff by setting and clearing tables; replenishing water; and serving beverages as needed

Basic Qualifications & Skills

• Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed
• Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

• Previous host and/or restaurant front of house experience
• Strong communication skills
• Proven teamwork
• Projects professional image that inspires trust and confidence
• Enthusiastic and positive energy

Physical Requirements

• Able to lift up to 30 lbs.
• Able to bend, stretch, and twist
• Able to stand for long periods of time

Pay

Pay Rate: $14.50 /hr. An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package.

Benefits

• Annual bonuses
• Paid Time Off policy
• Other perks

Schedule

Must be flexible regarding scheduling based on business demands, including nights, weekends and holidays as needed.