Host/Hostess

About the role

At Great Wolf, the Host/Hostess is the first impression for guests in their dining experience and is critical to ensuring all feel welcomed. The Host/Hostess is responsible for greeting guests, escorting them to tables, and monitoring their needs throughout service.

Responsibilities

• Welcomes patrons and escorts them to their assigned dining area; tracking table availability via floor plan board
• Informs customers of promotions and notifies them of assigned server
• Manages patron wait list as needed
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol control policies
• Helps dining room staff by setting and clearing tables; replenishing water; and serving beverages as needed

Requirements

• Must be flexible regarding scheduling based on business demands, including nights, weekends and holidays as needed
• Successful completion of criminal background check and drug screen

Qualifications

• Previous host and/or restaurant front of house experience
• Strong communication skills
• Proven teamwork
• Projects professional image that inspires trust and confidence
• Enthusiastic and positive energy

Physical Requirements

• Able to lift up to 30 lbs.
• Able to bend, stretch, and twist
• Able to stand for long periods of time

Pay

$16 per hour. An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package.

Benefits

• Annual bonuses
• Paid Time Off policy
• Other perks