Host/Hostess

About the location

Riverfront luxury in one of America's most celebrated cities. Four Seasons invites you to our landmark tower—a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the role

The Host(ess) is the first interaction for guests in our Restaurants and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests.

Responsibilities

• Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers.
• Manage the host stand, review the reservation book, and make recommendations for table section setup.
• Ensure cleanliness of each section of the dining rooms and make necessary improvements.
• Check each table prior to opening to ensure proper setup.
• Develop a complete working knowledge of the menus, menu ingredients, and restaurant information.

Requirements

• One to two years’ previous experience in a Food & Beverage outlet; previous employment experience within a luxury hotel is considered an asset.
• Ability to operate computer equipment and other food & beverage computer systems.
• Strong communication skills.

Benefits

• Medical benefits and company-matched 401k plan.
• Vacation, sick, and holiday pay (9 paid holidays including Mardi Gras).
• Excellent training and development opportunities.
• Discounted accommodations at other Four Seasons Hotels and Resorts.
• Complimentary dry cleaning for employee uniforms.
• Complimentary employee meals and discounted parking.

Schedule

This is a full-time position. Candidates must be able to work afternoons, evenings, nights, weekends, and holidays.