Host/Hostess

About the role

Four Seasons Hotel and Private Residences New Orleans is seeking warm, engaging, and service-driven individuals to join our Food & Beverage team as a Host/Hostess.

As the first and last point of contact for our guests, you will play a key role in creating exceptional dining experiences from the moment they arrive. Through your professionalism, attention to detail, and genuine hospitality, you will set the tone for a memorable and personalized guest journey while showcasing the renowned service excellence of Four Seasons.

About the location

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

What You'll Do

• Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers.
• Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections.
• Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set.
• Develop a complete working knowledge of the menus, menu ingredients and restaurant information.

What You Bring

• One to two years’ previous experience in Food & Beverage outlet; previous employment experience within a luxury Hotels is considered an asset
• Ability to operate computer equipment and other food & beverage computer systems
• Strong communication skills

What To Expect

• Work a flexible work schedule that includes mornings, nights, weekends and holidays.
• Work in a fast-paced and dynamic environment that requires continuous standing and a strong attention to detail.
• Utilize resources such as Open Table and collaborate with the Food and Beverage team to deliver a great experience for guests.

What We Offer

• A Rewarding Work Culture, with mentoring, training and development opportunities
• Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program
• 401k participation with a company matching program after 30 days of employment
• Discounted Accommodations at Four Seasons Worldwide
• Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
• Complimentary employee meals prepared by the Four Seasons Culinary Team
• Complimentary uniforms that are laundered by our housekeeping department
• Discounted parking near hotel
• And much more!

Equal Opportunity Employer

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf