Host/Hostess

General Responsibilities

• Demonstrate and promote SAFETY.
• Demonstrate and promote INTEGRITY.
• Demonstrate and promote HOSPITALITY.
• Demonstrate and promote TEAMWORK.
• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Serving guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations, and answering questions.
• Aiding with the menu knowledge.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.
• Running food to tables.

Requirements

• Comfortable standing for long periods.
• Managing a very busy shift.

Qualifications

• No formal education required.
• No prior experience required.

Skills

• Customer service skills.
• Knowledge of the menu.

Benefits

• Employee discount.
• Referral program.
• Health, Dental & Vision Insurance.

Physical Setting

Upscale casual restaurant and bar.

Schedule

8-hour shift
Friday & Saturday availability.

Holidays

Available holidays.

Education

None required.

Experience

None required.

Language

English (Required).

Work Location

One Location.