Host/Hostess
Overview
Grand Bohemian Charleston, Autograph Collection is a luxury boutique hotel in the heart of Charleston’s historic district, featuring 50 uniquely designed rooms and suites, a rooftop restaurant and terrace with city views, a one‑of‑a‑kind wine blending experience, and an on‑site art gallery. The property blends Southern charm with European elegance and bold bohemian design, offering guests a creative and cultural experience.
We are seeking a charismatic, customer‑oriented Host/ess to be the first point of contact for our guests. Bring high energy, enthusiasm, and exceptional interpersonal skills to greet and assist visitors in a fast‑paced, guest‑centric environment.
Key Responsibilities
- Greet guests with a warm and friendly smile upon arrival.
- Escort guests to their tables and ensure seating arrangements are organized.
- Provide menus, answer questions, and make recommendations.
- Coordinate with the kitchen and servers to ensure timely service.
- Assist with taking reservations and managing the waiting list.
- Maintain a clean and organized host/hostess station.
- Handle guest inquiries and resolve any issues or complaints.
- Uphold high standards of professionalism and service excellence.
Qualifications
- High school diploma or equivalent.
- Previous experience in a customer service role, preferably in a restaurant or hospitality setting.
- Excellent communication and interpersonal skills.
- Friendly and outgoing personality.
- Ability to multitask and work in a fast‑paced environment.
- Strong organizational and time‑management skills.
- Flexibility to work evenings, weekends, and holidays.
- Knowledge of reservation systems and basic computer skills.
Benefits
- Multiple tiers of medical coverage.
- Dental and vision coverage.
- 24/7 Teledoc service.
- Free maintenance medications.
- Pet insurance.
- Hotel discounts.
- Tuition reimbursement.
- Paid time off (vacation, sick, bereavement, and holidays).
- 401(k) match.
Davidson Hospitality is a drug‑free workplace; a pre‑employment drug test and background check are required. We participate in E‑Verify.