Host / Hostess

Benefits: Employee discountsFlexible scheduleOpportunity for advancementTraining & development Department: Front of House Reports To: Restaurant Manager -> General Manager Location: Tiburon, California Pay: $20/hour + Tips Position Overview The Host is the first and last point of contact for our guests, setting the tone for the entire experience while actively driving the flow of the dining room. This role requires a highly guest-oriented mindset, strong awareness, and the confidence to engage beyond the host stand. The Host is not limited to managing reservations and seating, but plays an active role in welcoming guests into the space, attracting new business, and creating a warm, inviting presence both inside and just outside the restaurant. With a high volume of foot traffic from the surrounding area and nearby ferry arrivals, this position is essential in capturing guest interest, initiating conversations, and turning passersby into guests. The Host operates with energy, professionalism, and intention, ensuring every guest interaction feels genuine and memorable. Guest Engagement & First Impressions Deliver a warm, confident, and engaging first impression for every guestActively greet and interact with guests both at the host stand and in surrounding areas when appropriateEngage with passing foot traffic in a natural, welcoming manner to generate interest and drive walk-in businessCreate a strong sense of arrival and departure, ensuring guests feel acknowledged and appreciated at all times Reservation & Seating Management Manage reservations, waitlists, and table assignments with accuracy and efficiencyStrategically pace seating to support smooth service flow and optimize the dining roomCommunicate clearly with Servers and management regarding table status, guest needs, and timing Dining Room Awareness Maintain a strong understanding of the floor plan, table availability, and service pacingAnticipate guest needs, including wait times, special requests, and accommodationsSupport overall dining room flow by coordinating with the team and adjusting as needed Communication & Coordination Act as a central point of communication between guests and the service teamProvide accurate information regarding menus, availability, and timingRelay important guest details, notes, and preferences to the appropriate team members Professional Presence & Organization Maintain a clean, organized, and polished host stand and entry area at all timesPresent a professional, approachable demeanor that reflects the standards of the restaurantAssist with additional operational duties as needed to support overall service