Host / Hostess

About the role

The Host / Hostess is often the first point of contact for our guests. This role helps create a warm arrival, supports the flow of the dining room, and communicates clearly with the service team.

Responsibilities

• Welcome guests with a calm, friendly, and professional presence.
• Coordinate seating flow and help maintain an organized front entrance.
• Communicate guest needs and timing clearly with servers, managers, and other team members.
• Support the dining room team during busy service periods.
• Follow Boathouse hospitality, safety, and cleanliness standards.

Requirements

• A guest-first attitude and clear communication are essential.
• Previous hospitality, guest-service, or customer-facing experience is helpful.
• Ability to stay organized and composed in a busy restaurant environment.
• Reliable attendance and a willingness to work a restaurant schedule.

Physical requirements

• This role includes standing and walking for extended periods.
• The work may include bending, reaching, and moving through an active dining room.

Work environment

A lively restaurant and waterfront environment with changing guest volume, teamwork, and regular evening or weekend service.