Host / Hostess

About the role

Thrive Restaurant Group is a family-owned restaurant company that's been in business for over 50 years, and we're looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you. In Applebee's, we're known as Legacy Apple. Applebee's has become synonymous with the neighborhood, which inspires us to be a good neighbor in the communities we serve, not just a great place to eat. Whether we're helping save a high school prom, or raising money for children battling cancer, we've given over $5 million to strengthen the lives and relationships in our communities. Our guiding value is "Be a Good Neighbor."

Responsibilities

• Enthusiastically greet guests as they arrive and depart from the restaurant
• Assist guests to their seats and maintain the overall guest flow of the restaurants with a caring sense of hospitality
• Open door for guests arriving and departing (40%*)
• Accommodate special needs of guests, i.e., boosters, highchairs, disabilities (35%*)
• Manage the Wait List when the restaurant is full (10%*)
• Provide guest assistance to servers as needed (5%*)
• Maintain a clean and organized work area and complete cleaning as assigned (5%*)
• Invite all guests back for another experience (5%*)

Qualifications

• A desire to care for others, grow, and learn
• A positive attitude
• Reading, writing and verbal communication skills required
• Mobility required during the entire shift
• Transport and carry objects (such as high-chair) up to 15 pounds up to 15 times a shift
• Ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant

Physical requirements

• Regularly navigate throughout the restaurant and communicate with guests
• Move and grasp items up to five pounds
• Occasionally lift and/or move up to 25 pounds
• Bend and stoop
• Adequate vision to discern cleanliness throughout the restaurant and operate a touchscreen
• Reasonable accommodations may be made for disabilities to perform these essential functions