Host / Hostess
About the role
Thrive Restaurant Group is a family‑owned restaurant company that’s been in business for over 50 years. We’re committed to making a difference in the lives of the people we serve and the communities in which we live. At Applebee’s, known as Legacy Apple, we strive to be a good neighbor in the communities we serve, not just a great place to eat. Whether we’re helping save a high school prom or raising money for children battling cancer, we’ve given over $5 million to strengthen lives and relationships in our communities. Our guiding value is “Be a Good Neighbor”. As a Host, you’ll make a difference by loving people with a bright smile, enthusiastically greeting guests as they arrive and depart, assisting them to their seats, and maintaining overall guest flow with a caring sense of hospitality.
Responsibilities
- Opens door for guests arriving and departing. (40%*)
- Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities. (35%*)
- Manages the Wait List when the restaurant is full. (10%*)
- Provides guest assistance to servers as needed. (5%*)
- Maintains a clean and organized work area and completes cleaning as assigned. (5%*)
- Invites all guests back for another experience. (5%*)
Qualifications
- A desire to care for others, grow, and learn.
- A positive attitude.
- Reading, writing and verbal communication skills required.
- Mobility required during the entire shift.
- Transports and carries objects (such as high‑chair) up to 15 pounds up to 15 times a shift.
- Ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant.
- Physical demands: regularly navigate throughout the restaurant and communicate with guests; move and grasp items up to five pounds; occasionally lift and/or move up to 25 pounds; bend and stoop.
- Adequate vision to discern cleanliness throughout the restaurant and operate a touchscreen.
- Reasonable accommodations may be made for disabilities.
Pay
In this role you are paid the tip credit minimum wage, plus tips. This is an average estimate only; actual take‑home pay varies based on availability.