Host (Full Time)

About the Role

True to its name, CURRENT features a fresh, modern take on seasonal American cuisine showcasing simple & soulful ingredient driven dishes. Located inside The Wade hotel, join us at our lively bar for creative cocktails, a glass of wine, or one of our many local beers. Or join us al fresco in our Chandon Spritz Garden in summer to watch the world go by. With its bold flavors and stunning backdrop (Lake Michigan and Navy Pier are just steps away), it is no surprise that CURRENT is a go-to for both locals and travelers alike. From the patio you can enjoy the energy of Lake Shore Drive and Lake Michigan while indulging in seasonal bites and noted cocktail culture.

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.

Essential Duties and Responsibilities

• Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
• Read, maintain, and make daily entries in the logbook to coordinate communication between shifts and management.
• Maintain proper set-up of dining room.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
• Ability to remember, recite and promote the variety of menu items.
• Ability to move throughout a crowded room to seat guests with or without reasonable accommodation.
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Salary Range: $18.00 - $18.00 Hourly

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

• Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield and Vision insurance programs through EyeMed.
• Vacation, Sick and Holiday programs for time off.
• Pet insurance through the ASPCA.
• Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• 401(k) Savings Plan with matching funds.
• Discounts through 'YouDecide' and Hotel Room Discount programs.