Host:ess - Teilzeit

Around the Empire Riverside Hotel

The Empire Riverside Hotel is located in Hamburg, a beautiful metropolis on the banks of the Elbe. It's situated in the vibrant St. Pauli district directly adjacent to the Hamburg harbor.

About the Role

We are looking for individuals who embody originality and creativity. If you are one such individual, we have a future for you at Empire Riverside Hotel. We are a privately owned hotel that is among the most successful private hotels in Germany. Our hotel boasts 327 rooms, two bars, and one restaurant, along with eight event spaces.

• An unparalleled workplace overlooking the impressive Hamburg harbor
• Free meals in our employee restaurant
• 50% Sunday bonuses and 100% holiday bonuses
• Employee health insurance supported by the employer up to 500 EUR (full-time, pro rata for part-time)
• Free employee massages provided by professional staff
• Free access to our fitness area
• Discounted travel tickets through the employer
• Digital time tracking system
• A truly varied job
• Direct communication from superiors
• Mental health coaching services offered by the Fürstenberg Institute in a non-bureaucratic and confidential manner
• Upon starting your shift, you handle emails and reservation requests and organize a smooth operation in the reception and service areas
• You are the first point of contact for our guests, welcome them in the Skyline Bar 20up, and ensure they have a warm first impression
• You accompany guests to their table and open the evening with a delicious cocktail
• Coordination and quick work, even when all guests need you
• You take reservations and secure the best place for our guests
• Whether Hamburgers, nationalities, or international guests - we have them all
• And don't forget the smile!
• Experience in service is desirable but not mandatory; a career start is possible
• Good German and English skills
• A strong sense of quality and responsibility
• You are always there for your team - we are there for you too
• Representative appearance (the polished exterior...)
• Your friendly and professional service runs in your blood

Requirements

To apply, please provide the following documents:

• An application letter explaining why you want to join us
• Your resume
• A copy of your last employment certificates, if applicable
• Proof of courses, additional qualifications, and further education, if applicable

Contact

If you have any questions, feel free to contact Ms. Kelichhaus from our Human Resources team.

Empire Riverside Hotel
Bernhard-Nocht-Straße 97
20359 Hamburg
Phone: +49 40 31113-70257
Email: hr@hotel-hamburg.de

“Our team’s uniqueness lies in the diverse characters. At our hotel, you will find a mixed team with plenty of space to let your personality shine.

Following the motto: Live and let live with passion.
T - together
E - everyone
A - achieves
M - more
Through our open communication and continuous exchange with all F&B departments, your daily life will never be boring. The mix of operational and administrative tasks ensures daily variety. Presentations and employee meetings, guest contacts via email or phone, or the creation of schedules are just a small part of our portfolio. So, be prepared for MORE and let’s schedule a meeting.”

Training Programs

• Cooking/Kitchen Training at Empire Riverside Hotel & Hotel Hafen Hamburg
• Hoteling Training at Empire Riverside Hotel & Hotel Hafen Hamburg
• Restaurants and Event Catering Training at Empire Riverside Hotel & Hotel Hafen Hamburg
• Front Office Agent (Receptionist) Position
• Assistant Front Office Manager (Receptionist) Position
• Restaurant Manager (Waterkant)
• Sales Manager (Sales Department) Position
• Head of Sales (Sales Department) Position
• Content Creator (Content Creator) Position
• Supervisor (Bankett) Position