Host(ess)/Cashier - Stacks

About the role

This position assists restaurant management in overseeing guest service and satisfaction at the Hershey Lodge.

Job Duties

• Greet guests upon arrival in the restaurant and seat guests in accordance with their requests and server rotation*
• Complete opening and closing procedures, including cash control and settlement of guest charges*
• Coordinate reservations and seating charts, answer telephones; and oversee service, safety, and sanitation to ensure quality*
• Respond to guests' questions, requests, and concerns*
• Perform other duties as assigned

*Duties marked with an asterisk are essential functions of this job.

Qualifications

• Must be at least 16 years of age

Knowledge, Skills, and Abilities

• Previous restaurant service experience preferred
• Ability to operate point-of-sale computer and calculator
• Proven employee/guest relations, communication, problem solving, and organizational skills
• Professional image representative of company image
• Ability to perform mathematical calculations and handle cash

Job Demands

• Physical requirements include standing (up to 100% of shift), walking, bending, stooping, hearing, speaking and finger dexterity
• The ability to communicate effectively in a loud environment
• Ability to work a flexible eight-hour shift, breakfast, lunch, or dinner including weekends and holidays