Host/Concierge

Our mission at Whiskey Joe's Manatee is to always innovate and consistently deliver a 5 star experience for our teams, guests, and community. SRC prides itself on growth from within, collaboration, teamwork, and creating a positive work environment. We look forward to adding our next valued team member! Job Summary The Host/Hostess makes guests feel welcome and provides exceptional guest service by greeting guests upon arrival, escorting them to their table, ensuring their dining experience has been excellent, and bidding guests farewell as they leave. They also manage seating charts, respond to guest inquiries and phone calls, and assists fellow team members and other departments wherever necessary to maintain positive working relationships. Responsibilities Greet guests with a warm and welcoming attitude.Manage the seating chart and efficiently seat guests while balancing guest preferences and server sections.Provide accurate wait times and ensure guests are comfortable during their wait.Answer phone calls, take reservations, and manage the guest list.Maintain a clean and organized front-of-house area, including the host stand and entryway.Communicate effectively with servers, bussers, and managers to ensure a seamless guest experience.Handle guest inquiries and concerns with professionalism and a positive attitude.Assist with other tasks as needed, including helping with special events.