Host | Boon Fly Cafe

Reports to: Boon Fly Cafe • Classification: Part Time, Non-Exempt

About the role

We are seeking a gracious, polished, and service-oriented Host to be the first and last impression at Boon Fly Cafe. The ideal candidate thrives in a fast-paced, upscale environment and takes pride in delivering exceptional hospitality with warmth and professionalism.

Responsibilities

• Warmly welcome guests upon arrival and provide a genuine, memorable first impression
• Manage reservations and walk-ins using reservation systems (e.g., OpenTable or similar platforms)
• Coordinate table assignments to optimize flow and ensure smooth service
• Communicate effectively with management, servers, and kitchen staff regarding guest needs and timing
• Maintain a clean, organized, and inviting host stand and entry area
• Provide accurate information about menus, specials, resort amenities, and local attractions
• Handle guest inquiries, special requests, and concerns with professionalism and care

Requirements

• Previous experience in a similar role within luxury hospitality
• Strong communication skills and attention to detail
• Ability to work in a fast-paced, guest-focused environment
• Familiarity with property or outlet-specific needs (e.g., Boon Fly, FARM, Hilltop)
• Team player mentality and a commitment to maintaining the resort’s high standards

Physical Requirements

• Ability to work a flexible schedule based on event volume and business needs with ability to work evenings, weekends and holidays
• Ability to lift up to 25 lbs
• Must be able to stand and walk for extended periods and move between indoor and outdoor venues on the resort property
• Ability to navigate the resort’s expansive property as applicable

Benefits

• Base Salary
• Medical, Dental & Vision Insurance
• Health and Dependent Care FSA Options
• Life Insurance, Short-Term Disability and Long-Term Disability
• Critical Illness, Cancer, Hospital Indemnity and Accident Supplemental Insurance
• 401k with Employer Match
• Paid Time Off (PTO) & Sick Leave