Host

About the role

El Molino is a Mexico City-inspired bistro from Vandelay Companies. It blends elevated Mexican cuisine, wood-fired cooking, refined cocktails, and warm hospitality in a sophisticated and energetic setting. The restaurant is inspired by the vibrant culture of Mexico City and the timeless elegance of European bistros, offering an experience that feels both familiar and elevated.

Responsibilities

• Provide concierge-level hospitality, ensuring every guest feels welcome, comfortable, and well cared for from arrival through departure.
• Build genuine relationships with guests, engaging on a name-to-name basis and fostering a warm, familiar atmosphere.
• Strategize seating and dining room flow by reviewing RESY reservation books, guest profiles, photos, and special requests prior to each service.
• Maintain the RESY database with detailed notes during and after service, and manage adjustments for private bookings, events, and reservation changes.
• Seat guests efficiently and thoughtfully, balancing guest experience with table availability, pacing, and service needs.
• Demonstrate strong knowledge of menu items, table layouts, and seat numbers to support accurate communication and seamless service.
• Answer phone calls with professionalism and warmth, ensuring all callers feel supported and well-informed.
• Communicate clearly with servers, managers, and fellow hosts to coordinate seating plans and maintain smooth front-of-house operations.
• Aid with guest inquiries, special accommodations, and unique requests, always delivering service that exceeds expectations.
• Execute opening, mid-shift, closing, and side-work procedures to ensure the host stand and entry area remain organized, polished, and fully prepared for service.

Requirements

• Must be at least 18 years old.
• Warm, positive attitude with a strong sense of responsibility and ownership of the role.
• Exceptional attention to detail and clear, professional communication skills.
• Team-oriented mindset with consistent punctuality and reliability.
• Willingness to complete and pass training quizzes on service standards, guest experience, and job knowledge.
• Genuine passion for creating memorable moments of hospitality for our guests.
• Eagerness to learn, grow, and develop within the position and restaurant.
• Certification for food handling as required by state and local regulations.

Physical Requirements

• Ability to lift up to 20 pounds.
• Ability to work standing and walking for extended periods of time.

Benefits & Perks

• Medical, Dental and Vision benefits available.
• Flexible schedule.
• Professional development and career growth.
• Dining discounts at all Vandelay Hospitality Group concepts.
• All Vandelay Hospitality Group restaurants are closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family.
• A collaborative, uplifting culture where we take care of our guests by taking care of our people first.

Schedule

• Flexible schedule.