Host
The Cheesecake Factory · McLean, VA · 2 days ago
On-siteArt & Creative$12.77–$17/hrPart-time
Pay
Compensation range: $12.77 – $17.00 per hour.
Faster Pay – access up to 50% of earned wages the next day (exclusions apply).
About the role
Our Hosts know that first impressions are everything. As a Host, your warm, friendly, welcoming personality will shine while greeting and seating guests, managing the waitlist, and accommodating reservations. When we’re on a wait, you’ll quote accurate times, engage guests in casual conversation, and encourage them to explore our iconic menu or beautiful bakery case, answering questions along the way. With pride and a passion for hospitality, you’ll help ensure every guest feels welcomed and cared for from start to finish.
Responsibilities
- Warmly greet guests creating a positive first impression
- Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction
- Provide accurately quoted wait times while managing reservations to support smooth guest flow
- Play an important role in front-of-house operations, supporting teamwork to enhance the overall guest experience
- Answer phones with a sense of urgency, helping guests with general questions
- Follow instructions with attention to detail and consistency
- Demonstrate ownership of sidework and closing tasks
- Multitask and work well under pressure while maintaining cleanliness and organization
- Work with speed and efficiency in a fast-paced, full-service restaurant
Requirements
- Previous restaurant, hospitality, customer service, or food service industry experience preferred
- Strong communication and interpersonal skills with a focus on guest service
- Dependable, dedicated, reliable, and punctual with a strong work ethic
- Adaptable and patient, taking pride in providing excellent guest relations
- Team player with a positive, patient attitude
- Ability to lift up to 35 pounds, stand for extended periods, continuously bend, reach, and twist
- Must be at least 18 years old