Host

Pay

Compensation range: $12.50 - $17.00 per hour.

Schedule

• High-volume restaurant with consistent hours
• Flexible scheduling with full-time or part-time opportunities

Benefits

• Paid vacation and sick time
• Medical, dental, vision, and prescription coverage options (medical coverage starting as low as $12 per pay period)
• Virtual care and no-cost online mental health services
• 50% off shift meals and 25% discount when dining with friends and family
• World-class training for personal and professional growth
• Career advancement opportunities (over half of managers promoted from within)
• No-cost GED or Associate Degree programs
• Perks and discounts including cell phone, gym, movie, and theme park savings
• Employee recognition and appreciation awards
• HELP Fund (Hardship and Emergency Lifeline Program)
• Opportunities to give back through community and charity events
• Faster Pay – access up to 50% of earned wages the next day (exclusions apply)

About the role

Our Hosts know that first impressions are everything. As a Host, your warm, friendly, welcoming personality will shine while greeting and seating guests, managing the waitlist, and accommodating reservations. When we're on a wait, you'll quote accurate times, engage guests in casual conversation, and encourage them to explore our iconic menu or beautiful bakery case, answering questions along the way. With pride and a passion for hospitality, you'll help ensure every guest feels welcomed and cared for from start to finish.

Named to FORTUNE Magazine's "100 Best Companies to Work For®" list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining. We are culinary-forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate people—this defines who we are and where we are going. We currently own and operate over 370 restaurants throughout the United States and Canada under brands including The Cheesecake Factory®, North Italia®, Flower Child® and a collection of other FRC brands. Internationally, 35 The Cheesecake Factory® restaurants operate under licensing agreements. Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers.

Responsibilities

• Warmly greet guests creating a positive first impression
• Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction
• Provide accurately quoted wait times while managing reservations to support smooth guest flow
• Play an important role in front of house operations, supporting teamwork to enhance the overall guest experience
• Answer phones with a sense of urgency, helping guests with general questions
• Follow instructions with attention to detail and consistency
• Demonstrate ownership of sidework and closing tasks
• Multitask and work well under pressure while maintaining cleanliness and organization
• Work with speed and efficiency in a fast-paced, full-service restaurant

Requirements

• Previous restaurant, hospitality, customer service, or food service