Host

Benefits

• Medical, Dental, Vision & Pharmacy Benefits
• 401(k) With Employer Match (age 21 & older)
• Perks & Rewards
• Paid Training
• Business Casual Work Attire
• Meal Discount
• Flexible Schedule
• Path of Progression

This is an hourly position with opportunities for performance-based increases and advancement.

Responsibilities

• Warmly greet each guest with enthusiasm, professionalism, and sincerity, ensuring an immediate sense of welcome.
• Clearly articulate greetings, farewells, and guests’ needs with confidence and authenticity.
• Manage the pace and flow of the dining room with intention—balancing guest satisfaction, server rotation, and operational efficiency.
• Assign suitable tables based on guest needs, party size, and server availability to support a seamless service flow.
• Accurately quote wait times, manage reservations, and coordinate seating through the host stand system.
• Inform guests of current specials, promotions, and upcoming events to enhance their dining experience.
• Communicate clearly with servers, bartenders, and managers to ensure smooth transitions and consistent service.
• Open doors for guests entering or exiting as part of creating a polished and gracious experience.
• Handle cash or gift card transactions related to gift certificates or to-go orders with accuracy and integrity.
• Support carryout and curbside operations when needed, ensuring a consistent Red Door experience across all guest interactions.
• Maintain the cleanliness and presentation of the host stand, entry area, and dining room, including periodic restroom checks and assistance with table resets as needed.
• Monitor the overall atmosphere—lighting, music, cleanliness, and energy—to ensure a welcoming and upscale environment.
• Uphold Red Door brand standards, personal appearance, and the spirit of Leave your troubles at the door.

Qualifications

What Success Looks Like:

• Every guest is greeted and acknowledged within moments of arrival.
• The dining room operates smoothly with a balanced pace and consistent guest flow.
• Guests are informed and excited about Red Door specials and promotions.
• Cleanliness and presentation standards are consistently upheld.
• The host stand operates efficiently with accurate wait times, organized seating, and clear communication.
• Guests leave with a memorable experience and an authentic farewell that makes them want to return.

Qualities that Shine Here:

• Naturally friendly, poised, and professional under pressure.
• Exceptional communicator with attention to tone and guest presence.
• Organized and proactive, able to anticipate both guest and team needs.
• Calm, confident, and composed during high-volume periods.
• Team-oriented, reliable, and proud to represent the Red Door brand.

Required Skills

• Must be at least 16 years of age.
• Availability to work nights, weekends, and holidays.
• Ability to stand, walk, and move for extended periods.
• Strong verbal communication and guest interaction skills.
• Prior restaurant or hospitality experience preferred but not required—what matters most is a heart for hospitality.