Jobs · Art & Creative · Pennsylvania

Host

Presque Isle Downs & Casino · Erie, PA · 2 mo ago
Art & CreativeFull-time

Job Summary

Love meeting new people? Join our team as a Host/Hostess and set the tone for an unforgettable dining experience! You’ll greet guests, manage seating, and keep the restaurant running smoothly while delivering exceptional hospitality.

Essential Duties And Responsibilities

  • Maintains full knowledge of restaurant lay-out and seats patrons based off of specific layout.
  • Maintains a thorough knowledge of menu items.
  • Communicates to management in a timely fashion any guest compliments or complaints.
  • Candidate must maintain a positive and friendly demeanor, have excellent communication skills and be able to work with the public in a large dining room.
  • Candidate will assist in restaurant as needed and will perform all other duties as assigned.
  • Will work nights, weekends, holidays and special events.

Supervisory Responsibilities

There are no supervisory responsibilities in this position.

Required Skills And Abilities

  • Ability to read and interpret documents such as safety rules, procedure manuals and menus.
  • Ability to speak effectively before groups of customers or employees of the organization.
  • Ability to calculate figures and amounts such as discounts, interest commissions, proportions, percentages, area, circumference, and volume.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Basic computer skills required.

Education And Experience

  • A high school diploma or equivalent preferred but not required.
  • One year of food or hospitality service experience preferred.

Physical Requirements & Working Conditions

  • The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
  • The noise level in the work environment is loud.
  • There is smoking in the Casino, and therefore the environment may be smoky.
  • Candidate must be able to sit, walk, and stand for extended periods of time.
  • Candidate is occasionally required to reach with hands and arms.
  • Candidate is required to talk and hear.
  • The employee may be required to lift up to 25 lbs.
  • Specific vision abilities required by this job include close vision.

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