Host
Presque Isle Downs & Casino · Erie, PA · 1 mo ago
Art & CreativeFull-time
Job Summary
Love meeting new people? Join our team as a Host/Hostess and set the tone for an unforgettable dining experience! You’ll greet guests, manage seating, and keep the restaurant running smoothly while delivering exceptional hospitality.
Essential Duties And Responsibilities
- Maintains full knowledge of restaurant lay-out and seats patrons based off of specific layout.
- Maintains a thorough knowledge of menu items.
- Communicates to management in a timely fashion any guest compliments or complaints.
- Candidate must maintain a positive and friendly demeanor, have excellent communication skills and be able to work with the public in a large dining room.
- Candidate will assist in restaurant as needed and will perform all other duties as assigned.
- Will work nights, weekends, holidays and special events.
Supervisory Responsibilities
There are no supervisory responsibilities in this position.
Required Skills And Abilities
- Ability to read and interpret documents such as safety rules, procedure manuals and menus.
- Ability to speak effectively before groups of customers or employees of the organization.
- Ability to calculate figures and amounts such as discounts, interest commissions, proportions, percentages, area, circumference, and volume.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Basic computer skills required.
Education And Experience
- A high school diploma or equivalent preferred but not required.
- One year of food or hospitality service experience preferred.
Physical Requirements & Working Conditions
- The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
- The noise level in the work environment is loud.
- There is smoking in the Casino, and therefore the environment may be smoky.
- Candidate must be able to sit, walk, and stand for extended periods of time.
- Candidate is occasionally required to reach with hands and arms.
- Candidate is required to talk and hear.
- The employee may be required to lift up to 25 lbs.
- Specific vision abilities required by this job include close vision.