Host

About the role

The OTG Host has a critical role to play in our company's groundbreaking transformation of the airport experience. The OTG Host must possess strong interpersonal skills, a sunny disposition, and a positive outlook all the while adhering to the OTG Core Steps of Service. They must ensure that each guest enjoys an outstanding OTG Experience by creating a warm and friendly environment that leaves the strongest of impressions on our guests.

Responsibilities

• Welcome guests at the entrance of our establishments.
• Maintain a clean and orderly front door area.
• Maintain a solid product knowledge.
• Evenly manage the workload between servers.
• Aid servers, when necessary while maintaining a watchful eye on the entrance to the restaurant.
• Communicate guest concerns and complaints to managers immediately.
• Maintain a clean, neat, well-groomed appearance.
• Maintain knowledge of airport, terminal, and restaurants; offer information, recommendations, etc.

Requirements

• Must know the restaurant's menu and floor plan.
• Must be fully conversational in English.
• Must be mobile and able to stand for extended periods.
• Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions.

Location: LGA Airport
Compensation: $21.25/H