Host

The Chatham Inn is Cape Cod’s only Relais & Châteaux and Forbes Five-Star hotel, a luxurious boutique property with 18 guest rooms blending historic charm with modern decor and amenities. Alongside Cuvee, our fine dining restaurant and wine bar, the inn has been recognized as one of the Top 20 Hotels for Best Service and Most Romantic Hotels in the United States, as well as the #1 Hotel in Chatham, #1 on Cape Cod, and one of only 340 Forbes Five-Star hotels worldwide.

Cuvee Bistro at The Chatham Inn is evolving into a relaxed, approachable coastal bistro with Mediterranean and French influences, shifting from a traditional fine-dining model to a more vibrant, welcoming, and community-driven experience while maintaining the polish expected of a Relais & Châteaux property.

About the role

The Host is the first and last impression of Cuvee Bistro, setting the tone for the entire guest experience with warmth, confidence, organization, and grace. The ideal candidate understands that true luxury lies in making guests feel recognized, welcomed, and cared for from the moment they arrive.

Responsibilities

• Greet all guests warmly and professionally upon arrival.
• Manage reservations with confidence and accuracy.
• Escort guests to tables while creating a welcoming and relaxed atmosphere.
• Recognize returning guests and VIPs when possible.
• Provide clear communication regarding wait times and dining flow.
• Manage OpenTable (or reservation platform) effectively.
• Balance indoor dining room, patio, and bar seating as one cohesive experience.
• Coordinate closely with servers and leadership to maintain smooth pacing.
• Support strategic seating to enhance guest comfort and service efficiency.
• Maintain visual awareness of the dining room to ensure energy and presentation align with brand standards.
• Assist with guest needs as they arise.
• Help maintain lobby and entrance cleanliness and presentation.
• Act as a central communication point between front door and dining room team.
• Participate in daily pre-shift meetings.
• Support leadership with guest notes, special requests, and service recovery when needed.

Requirements

• Naturally warm and polished without being formal.
• Organized and calm under pressure.
• Strong communicator with emotional intelligence.
• Detail-oriented and guest-focused.
• Professional in appearance and demeanor.
• Available for weekends and peak summer season.
• Experience in upscale dining or boutique hospitality preferred.

Note: This role is not eligible for H-2B visa sponsorship or as a second job for individuals currently employed under an H-2B visa elsewhere.

Benefits

• State health insurance.
• Company dental and vision coverage.
• 401K with contribution and matching.
• On Demand Pay—access your pay before payday.
• Team member, family, and friend discounts at Noble House Hotels & Resorts nationwide (home and restaurant).

Pay

$18.00 to $20.00 per hour.