Host
Noble House Hotels & Resorts · Chatham, MA · 2 days ago
Art & Creative$18–$20/hrFull-time
About the role
The Host is the first and last impression of Cuvée Bistro. This role sets the tone for the entire guest experience — balancing warmth, confidence, organization, and grace. The ideal candidate understands that true luxury is about making guests feel recognized, welcomed, and cared for from the moment they arrive.
Responsibilities
- Guest Welcome & First Impressions: Greet all guests warmly and professionally upon arrival, manage reservations with confidence and accuracy, escort guests to tables while creating a welcoming and relaxed atmosphere, recognize returning guests and VIPs when possible, and provide clear communication regarding wait times and dining flow.
- Reservation & Floor Management: Manage OpenTable (or reservation platform) effectively, balance indoor dining room, patio, and bar seating as one cohesive Cuvée experience, coordinate closely with servers and leadership to maintain smooth pacing, and support strategic seating to enhance guest comfort and service efficiency.
- Guest Experience Oversight: Maintain visual awareness of the dining room to ensure energy and presentation remain aligned with brand standards, assist with guest needs as they arise, and help maintain lobby and entrance cleanliness and presentation.
- Communication & Teamwork: Act as a central communication point between front door and dining room team, participate in daily pre-shift meetings, and support leadership with guest notes, special requests, and service recovery when needed.
Requirements
- Naturally warm and polished without being formal.
- Organized and calm under pressure.
- Strong communicator with emotional intelligence.
- Detail-oriented and guest-focused.
- Professional in appearance and demeanor.
- Available for weekends and peak summer season.
Experience in upscale dining or boutique hospitality is preferred.
Benefits
- State Health Insurance.
- Company Dental and Vision.
- 401K - Contribution and Matching.
- On Demand Pay - your pay before payday.
- Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide).
Pay
$18.00 to $20.00 per hour.