Host

About the role

Host, greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.

Growth path opportunities include Food Server, Guest Service Agent, Restaurant Supervisor, or Front Office Supervisor.

Responsibilities

• Meet and greet guests as they arrive, offer choice of seating, escort to the dining table, and present menu.
• Read, maintain, and make daily entries in the log book to coordinate communication between shifts and management.
• Maintain proper set-up of the dining room.
• Assist as needed or requested with service.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Requirements

• High school diploma or equivalent.
• Previous customer service experience preferred.

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.

Values

• People Are Our Capability
• Hearts That Serve
• Only Excellence
• Stay Nimble
• Own It