Host

About the role

Mambo Seafood is a high-volume iconic Houston restaurant brand with 12 locations in the Greater Houston area, 3 in San Antonio, and one in the Rio Grande Valley. The company is poised for rapid growth and is now opening a new location at Willobrook in Houston.

Responsibilities

• Maintains a professional and welcoming attitude at work and practices the Company service principles.
• Opens front door for guests and welcomes guests as they enter the restaurant.
• Sets up and seats guests and controls the seating flow to ensure proper ticket times from the kitchen.
• Sets up and seats only complete parties or parties with at least 80% of the total number of the party.
• Uses technology to effectively manage wait times and alert guests of table availability.
• Responsible for thanking guests as they leave the restaurant.
• Maintains presence at host station except when performing duties that require leaving the station.
• Maintains cleanliness of host station and front entryway.
• Serves as first and last impression of restaurant to our guests.
• Adds additional opening and closing side work related job duties and other duties as assigned.

Qualifications

• High school diploma or general education degree (GED) preferred.
• Ability to speak, write and understand simple instructions in English.
• Spanish-speaking is a plus, but not required.
• Must have a Food Handler Certificate.
• Must be a team player and customer-service oriented.

Computer Skills

• Familiarity with point of sales (POS) system preferred.
• Basic computer skills are a plus.

Physical Requirements

• Stands and walks on uneven, slippery, and/or wet surface for at least 8 consecutive hours.
• Speaks and listens in-person to staff and customers for at least 8 consecutive hours.
• Speaks through radio and listens through earpiece for at least 8 consecutive hours.
• Clearly observes customer service in the dining room from up to 100 feet.
• Routinely lifts, stoops, kneels, bends, pushes, and pulls up to 25 pounds, and reaches overhead.
• Performs moderately strenuous activity for at least 8 consecutive hours.

Working Environment

• Moderate noise.
• Fast pace.
• High customer traffic.
• Ability to tolerate cleaning solutions regularly.

Benefits

• Professional work environment.
• Training and Development.
• Flexible hours.
• Employee Perks.
• Health insurance available.
• Dental & vision benefits available.
• Competitive pay.
• Meal discounts and more!

Pay

Competitive pay.

Schedule

Routine shifts with flexible hours.