Host

About the role

The Host greets and screens each patient, visitor and guest. Uses GRETE principles when welcoming them to the hospital with enthusiasm and professionalism. Ascertains the needs of the guest and answers any questions in a professional and courteous manner. Provides information about the facility and answers any questions. Assists guests by directing or escorting them to their correct destination. Controls guest access and passage into the facility.

Responsibilities

• Greet and screen patients, visitors and guests
• Welcome guests to the hospital with enthusiasm and professionalism
• Ascertains the needs of the guest and answers any questions professionally and courteously
• Provide information about the facility and answer any questions
• Direct or escort guests to their correct destination
• Control guest access and passage into the facility

Requirements

• High School Diploma or GED required
• Minimum one year of experience in public relations, customer service or clerical preferred

Qualifications

• Read, write legibly, and speak clearly in English (bilingual preferred)
• Push/pull wheelchairs
• Use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint)
• Operate/troubleshoot basic office equipment required for the position
• Relate and communicate positively, effectively, and professionally with others
• Work calmly and respond courteously when under pressure
• Collaborate and accept direction
• Think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision
• Distinguish colors as necessary
• Hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace
• See adequately to read computer screens, and written documents necessary to the position

Skills

• Read, write legibly, and speak clearly in English (bilingual preferred)
• Push/pull wheelchairs
• Use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint)
• Operate/troubleshoot basic office equipment required for the position
• Relate and communicate positively, effectively, and professionally with others
• Work calmly and respond courteously when under pressure
• Collaborate and accept direction
• Think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision
• Distinguish colors as necessary
• Hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace
• See adequately to read computer screens, and written documents necessary to the position

Benefits

N/A

Pay

N/A

Schedule

N/A

About Loma Linda University Health

Loma Linda University Health is a Seventh-day Adventist, faith and values based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities. We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability.

Equal Opportunity Employer

We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information or any other characteristic protected by law. In addition, we will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability.