Jobs · Art & Creative · North Carolina

Host

High Hampton Inn · Cashiers, NC · 2 wk ago
Art & Creative$17–$25/hrFull-time

It's fun to work in a company where people truly believe in what they're doing! We're committed to bringing passion and customer focus to the business.

About the role

The purpose of the Host position is to monitor and control service so that it is most pleasant for the guests, servers, and kitchen team; prepare accurate reports and paperwork; seat tables in an orderly and timely fashion; prepare the Front of House; and communicate next-day duties to the Manager on Duty.

Responsibilities

  • Greets and interacts with guests upon arrival for dining service
  • Ensures that all requests and dietary needs have been communicated to the Dining Room before service
  • Sets the tone and atmosphere for guest arrival
  • Completes opening and closing paperwork efficiently, with an attentive eye for detail and accuracy
  • Understands and masters the following software systems: ResDiary, Opera, Active Networks, and Microsoft Office
  • Corrects and adjusts menus according to Executive Chef’s needs daily
  • Inspects the Front of House for preparedness, the Dining Rooms for table configurations, and any menu changes that may occur during service
  • Prints menus and prepares host stand for service
  • Seats tables in an orderly and timely fashion
  • Remains in constant communication with the eyes of the floor and the Manager on Duty
  • Communicates the day’s breakdown with an explanation to the Manager on Duty
  • Must comply with all company policies and procedures
  • Regular and consistent attendance is required to perform the essential functions of this position
  • Must be able to work well with other Team Members, Managers, and interact with guests

Requirements

  • High School Diploma or equivalent preferred
  • 1-2 years experience in Food & Beverage Service preferred
  • Excellent verbal communication skills
  • Ability to communicate effectively with guests, team members, and managers
  • Basic knowledge and understanding of math
  • Ability to do property-wide guest charging and closing out of checks
  • Ability to make decisions under pressure
  • Ability to manage diverse tasks simultaneously
  • Ability to exercise judgment and make decisions based on job knowledge and awareness of company goals
  • Must be able to lift up to 50 lbs
  • Must be able to be on feet for an extended period
  • Must be able to operate a company vehicle or golf cart safely

Work Environment

  • Restaurant, Dining Room, Bar, Wait Staff and Kitchen areas, and other areas on property as necessary
  • May occasionally be asked to go outside in all weather conditions

Pay

Starting at $17 - $25/hr. Starting compensation will be determined based on experience, skills, and other job-related factors.

Schedule

This is a seasonal position from May through November, with the potential for continued, year-round employment based on performance and business needs. Must have the flexibility to work weekends and holidays.

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