Host

Job Responsibilities

• Opening doors, where applicable.
• Welcome and thank guests.
• Answer questions accurately and politely.
• Maintain a clean and organized waiting area.
• Answer the phone.
• Direct guests to areas & restrooms.
• Assist servers, bartenders and managers.
• Perform opening, closing & side duties such as cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, stocking, etc.
• Ensure the complete satisfaction of each and every guest.
• Create memorable experiences.
• Take phone orders.
• Packaging and handling online, takeout and curbside orders.

Requirements

• High School diploma or GED.
• Remaining calm in a hectic, fast-paced environment.
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
• Displaying a positive and outwardly friendly attitude toward guests and co-workers.

Physical Demands

• Ability to move throughout the restaurant (standing, walking, kneeling, bending) for extended periods of time.
• Ability to stand for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 40 pounds.
• Ability to turn or twist body parts in a circular motion.
• Tolerance for exposure to heat, cold, chemicals, and loud/noisy environment.

Additional Requirements

• Must be at least 16 years old.
• Maintain a well-groomed appearance.
• Follow all uniform guidelines.
• Practice all general safety & sanitation standards.
• Maintain Hardwood Cafe's™ core Values and Mission Statement.

Closing

Hardwood Cafe is an equal opportunity employer. We live and strive to foster an inclusive workplace culture for every team member. Hardwood welcomes and encourages applications from people with disabilities. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.