Host

About the role

At Myers + Chang, the Host is the first smile our guests see—and we're all about being the friendliest place in town!

We're a team at M+C, so Hosts may also assist with tasks like delivering food or drinks, refilling waters, restocking supplies, and more.

Responsibilities

• Provide exceptional hospitality
• Lead the restaurant entrance to ensure a prompt, friendly greeting and farewell to each guest
• Answer and manage incoming calls to assist guests with any orders, inquiries, reservations or concerns
• Maintain real-time updates in our online reservation system, Resy, including managing empty tables, turning them over, and promptly notifying servers of new guests
• Oversee the waitlist during peak times, seating guests based on upcoming reservations, volume, availability, and party needs
• Be knowledgeable about food and beverage offerings—including new and seasonal releases—to make informed, enthusiastic recommendations and to answer questions
• Process orders through the Toast POS with accuracy, including taking and entering phone orders, processing credit card transactions, and handling cash transactions
• Organize and pass off all take-out and delivery orders, including Doordash
• Replenish items as needed during the shift to ensure a clean, organized, and well-stocked restaurant
• Maintain a clean, and organized host stand and surrounding guest areas
• Communicate effectively with the FOH and BOH teams to ensure a smooth guest flow and service experience
• Absorb and participate in the welcoming and training of new team members
• Adhere to all safety, sanitation, and cleanliness guidelines and company policies
• Perform other duties as assigned to support operations and elevate the guest experience

Qualifications

• Hospitality driven
• Ability to think outside the box, as needed, to ensure a balanced and efficient floor using sound judgment
• Open to feedback and committed to continuous improvement
• Excellent attendance, reliability, communication, attention to detail and interpersonal skills
• Effective time management and delegation skills
• Knowledgeable of ingredients and restaurant systems (including health and safety guidelines) and able to maintain the restaurant's strict allergen protocols
• Able to maintain grooming and uniform standards
• Must have scheduling availability to work in the daytime, evenings and weekends

Benefits

We offer benefits such as health/dental/vision insurance, 401k with a generous match, paid vacation/sick time(depending on position), a great staff meal policy, transportation discounts and more!

Pay

The starting rate for this position is $20 per hour, with the total pay range of $20-$22 per hour.

Schedule

We do not offer seasonal or temporary employment and ask for at least a 6 month commitment.