Host

Job Summary

Greet customers in a friendly, enthusiastic, professional, and timely manner to the restaurant.

Essential Functions

• Welcome guests in a warm and friendly manner.
• Seat guests and manage seating chart based on resultant activity and dining flow.
• Respond to guest inquiries via phone or in person.
• Create reservations.
• Assist fellow associates with work including, but not limited to cleaning, stocking, folding silverware.
• Additional duties as necessary and assigned.

Additional Duties

In accordance with Illinois law, the compensation and benefits for this position are as follows:

• Pay Range: $26.50 per hour
• Benefits: Eligible employees may receive access to the following benefits, subject to plan terms and eligibility requirements:
• Paid time off, including: Paid holidays, Paid sick leave, Vacation time
• Medical, dental, and vision insurance
• Life and disability insurance
• Employee Assistance Program (EAP)
• Employee discounts (e.g., hotel stays, food & beverage, and partner programs)

Compensation and Benefits

This position is subject to the Chicago Fair Workweek Ordinance. Upon hire, employees will receive a written good faith estimate of their work schedule, including: Expected average weekly hours, On-call scheduling expectations (if applicable), Anticipated days and times of work, Work schedules are provided in advance in accordance with the ordinance.

Congratulations! You’ve joined the team at The Westin Michigan Avenue Chicago, a landmark downtown hotel where elevated comfort meets iconic luxury. Nestled on Chicago’s Magnificent Mile, you’ll work in a dynamic setting offering inspiring views, modern amenities and a commitment to “doing well, and doing good.”

Job Requirements

• Specific Job Knowledge, Skills and Abilities:
• Must be able to speak, read, write and understand the primary language(s) used in the.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Knowledge of the appropriate table settings and service ware.
• Ability to describe all menu items, prices and methods of preparation.
• To use suggestive selling techniques to encourage the guests to choose items that are house specialties.
• Inform supervisor of any problems or complaints.
• Responsible for the proper handling of all equipment.

Physical Demands

• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.

Availability

The hotel operates 7 days a week, 24 hours a day. Must be available to work all needed shifts: which includes days, evenings and weekend work.