Host

About Us

Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar, and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. The Cooper's Hawk Wine Club is one of the largest in the world, offering award-winning wines and exclusive membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to guests and Wine Club members. With Piccolo Buco by Cooper’s Hawk, we’re also bringing the vibrant flavors of Rome to them, creating a unique lifestyle brand.

What You Will Get

• 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
• Monthly Wine Tastings for Two
• Medical, Dental, Vision, and Telehealth benefits
• 401k with Company Match
• Paid Time Off and Flexible Schedules
• Early Pay Access
• Wellness and Mental Health Support
• Wine and Culinary Education
• Career Growth Flight Plan
• Team Member Rewards, Milestone Recognition, and Referral Bonuses

Responsibilities

• Greet guests with energy and enthusiasm from the first interaction to the final farewell.
• Answer guest phone calls with professionalism and hospitality.
• Follow checklists to set up the host area for a smooth shift.
• Maintain a professional image by adhering to appearance and behavior guidelines.
• Keep track of table flow and dining room pacing to deliver an excellent guest experience.
• Adjust seating plans to avoid bottlenecks and manage wait times.
• Manage special seating requests consistent with table availability.
• Communicate constantly with managers and team members to keep service flowing seamlessly.
• Support servers and service assistants when needed.
• Answer questions about food, wine, and experiences with warmth and knowledge.
• Share insights about Barrel Reserve wine during each escort to the table.
• Help with light side work and maintain the entry area for a great first impression.
• Keep phone etiquette polished and professional when handling calls and reservations.

Requirements

• At least 18 years of age.
• A genuine love for hospitality and a desire to create unforgettable experiences.
• Comfort in a fast-paced environment with strong multitasking skills.
• Ability to lift up to 40 pounds and stand for extended periods.
• Willingness to work weekends and holidays.
• Team spirit and clear communication.
• Ability to read, write, and understand English.