Host

About the Role

Clyde’s Tower Oaks Lodge, a rustic and charming lodge-style restaurant and part of the Clyde’s Restaurant Group, is seeking a Host to join our team. As part of a respected organization with 14 concepts in the DMV area, you’ll contribute to exceptional dining experiences in Rockville, MD. We offer free parking for employees and convenient access via local bus routes.

Pay

$18 - $20 / hour

Schedule

Part-time, full-time, and on-call shifts available. Flexible availability required, including mornings, late nights, weekends, holidays, and weekdays.

Benefits

• Immediate participation in a generous 401k with competitive match
• 25% discount at all Clyde’s Restaurants for you and 3 guests
• 50% off your shift meal
• Comprehensive health plan including medical, dental, vision, telemedicine, and wellness resources, plus reduced rates on various services
• Employee Assistance Program with legal, emotional, and financial support
• Digital Cognitive Behavioral Therapy and annual flu shots
• Financial assistance fund for employees in need
• Career growth opportunities with rapid advancement
• Merit recognition and rewards for excellence and hard work
• Exclusive discount program with thousands of brands and services

Responsibilities

• Greet every guest in a friendly manner as they enter the restaurant
• Check the host podium for complete setup of materials and supplies at the start and end of the shift
• Clean menu covers, replace old or worn menus, and distribute them to bars and dining rooms
• Escort guests to requested and/or prearranged tables
• Assist servers with duties such as resetting tables or fulfilling guest requests
• Answer the phone promptly with a friendly and cordial greeting
• Communicate with customers and vendors, relay incoming calls to the appropriate people, and take messages
• Actively listen patiently and politely to customer inquiries and complaints, providing specific and accurate information about the restaurant operation, directions, and menu
• Direct customer complaints and other problematical calls to the appropriate people
• Answer inquiries about reservations, review reservations, and inform customers about seating availability; accurately record reservations
• Prepare menus and reservations for the arrangement of tables and chairs for large parties
• Assist and direct personnel in the arrangement of tables and chairs for large parties
• Bid all departing parties a closing salutation and “Thank You”
• Inspect bathrooms; clean and restock bathrooms with supplies as needed
• Check back at tables to ensure customer satisfaction and to work on customer relations

Requirements

• Excellent verbal and written communication skills
• Friendly, hardworking, and hospitality-driven with a commitment to excellence and top-tier service
• Problem-solving skills to handle customer matters with courtesy, dignity, and respect
• Able to multitask effectively in a fast-paced environment

About Us

Since 1963, Clyde's Restaurant Group has been a leader in the DMV restaurant scene, known for exceptional guest service and fostering a positive culture for employees. Our 14 properties include Clyde's, Old Ebbitt Grill, The Hamilton, 1789 Restaurant, Fitzgerald's, The Tombs, Rye Street Tavern, Cordelia Fishbar, Hamilton Live, and Ebbitt House (opening Summer 2026).