Host
Applebee's Neighborhood Grill + Bar · Kalamazoo, MI · 1 mo ago
On-siteArt & CreativeFull-time
About the role
TSFR Applebee’s host/hostess primary responsibility is to Delight our Guests by greeting arriving and acknowledging departing guests as well as seating them in a friendly manner, and assisting with maintaining the overall guest flow of the restaurant. In doing this, the host/hostess will maximize the dining room space and server effectiveness. The host fosters a culture aligned with the TSFR Roadmap, including Our Core Purpose, Vision, Mission and Core Values.
Responsibilities
- Greet all guests as they enter and depart the restaurant and hold the door open for guests
- Seat guests according to the established plan and guests’ needs
- Keep host/hostess stand and waiting area clean
- Ensure menu’s remain clean and stocked
- Complete restroom checks and refill paper products in bathrooms, as needed
- Sanitize and wipe down all tables and sweep the area as needed and resets the table
- Assist the servers when needed by taking the initial drink order or running food to the guests in the dining room
- Complete daily opening and closing work to ensure a clean and safe environment for guests and TEAM
Requirements
- Excellent customer service skills with the ability to work as a TEAM
- Friendly and outgoing personality
- Follow appropriate food safety guidelines
- Able to work a variety of shifts