HOST and CASHIER SIDEWALK

Responsibilities

• Greet guests, seat guests, rotate guests through server stations, manage wait times, side work, etc.
• Process payment in the form of cash, credit card, comp, travelers check, player’s club points, and side work, etc.
• Aid with Table Reset as needed per specifications.
• Maintain standards of kitchen sanitation and cleanliness, as well as the safe handling of food & beverage products.
• Communicate consistently with supervisor, keeping them informed of all department activities.
• Ensure that bar and equipment are in good working order and that the work area is clean and hazard-free.
• Notify supervisor immediately if bar and equipment are not in good, safe working order.

Qualifications

• High School Diploma or GED required.
• One (1) year experience in the Food & Beverage Service Industry as a Restaurant Host / Hostess and/or Cashier or similar position is preferred.
• The position requires fast-paced service, excellent customer service skills, and the ability to read, write, speak, and understand English.
• The position requires math skills and the ability to multi-task, basic food, beverage knowledge, such as fluid measurements, size, shape, color, price, portion size, etc., as defined by hiring management.
• The position requires money handling experience with credit card and cash transactions.
• Must be able to demonstrate and ensure that daily work performed is conducted within HACCP guidelines.
• Required to comply with safe and hazard-free work environment practices stipulated in Horseshoe Indianapolis, County/State/Federal Department of Health and OSHA policies, procedures and regulations.
• Position requires employee be certified in Serve Safe Food Sanitation, Serve Safe Alcohol Awareness, and Indiana State approve Alcohol Training.
• Hold an Indiana ATC (Alcohol & Tobacco Commission) License, and IHRC (Indiana Horse Racing Commission) Occupational License.
• Position requires scheduling flexibility, may be required to work weekends, holidays, overnight, or overtime.
• Additional requirements include the ability to lift up to 50 lbs, push or pull 150 to 250 lbs on a pushcart, and enter walk-ins of -10 degrees to 140 degrees Fahrenheit and handle heat from cooking appliances, glass/ware washing machines.
• Requires normal or corrected vision range, with the ability to distinguish letters, numbers, and symbols.
• Ability to stand for duration of shift, walk frequently, bend and/or reach to a height of 6 feet with or without assistance (stand, sit, walk, lift, reach, push, pull, grasp).
• Work is performed indoors and/or outdoors and involves continuous exposure to high and low temperatures, sunlight, fluorescent light, wet surfaces and noise.
• Work may entail trained chemical usage and constant contact with fellow employees and guests.
• Work area may contain cigar, cigarette, or cooking smoke.
• Work may be performed in small areas with a 3 ft. wide access.
• Tasks will be performed from a primarily non-sitting position (approx 95% standing, walking and 5% sitting).
• Employees will be required to navigate safely on potentially slippery floors.
• Tasks include the maintenance and care of assigned area.
• Access to gaming floor.