Host, Altitude Lounge

About the role

Candidate acts as a host/hostess for the assigned restaurant by taking reservations, greeting guests and seating guests in a positive friendly manner.

Responsibilities

• Maintains full knowledge of restaurant lay-out and seats patrons based off of seating diagram for assigned outlet.
• Maintains a thorough knowledge of menu items for each outlet.
• Communicates to management in a timely fashion any guest compliments or complaints.
• Must maintain a positive and friendly demeanor, have excellent communication skills and be able to work with the public in a large dining room.
• Assists in restaurant as needed and performs all other duties as assigned.
• Works nights, weekends, holidays and special events.

Requirements

• High school diploma or equivalent preferred but not required.
• One year of food or hospitality service experience preferred.
• Ability to read and interpret documents such as safety rules, procedure manuals and menus.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to calculate figures and amounts such as discounts, interest commissions, proportions, percentages, area, circumference, and volume.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Basic computer skills required.
• Must be able to learn reservation management system, phone system and iPad or other electronics used to log reservations, special requests and seating assignments and staffing.
• Must be able to obtain appropriate licensing.

Physical Requirements & Working Conditions

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

• The noise level in the work environment is loud.
• There is smoking in the Casino, and therefore the environment may be smoky.

Physical Demands

• Must be able to sit, walk, and stand for extended periods of time.
• Occasionally required to reach with hands and arms.
• Required to talk and hear.
• May be required to lift up to 25 lbs independently and more than 25 lbs with assistance.
• Specific vision abilities required by this job include close vision.

Benefits

• 401k Plan with company match
• Employee Stock Purchase Plan (15% discount)
• Health, Dental, & Vision Insurance
• Flexible Spending Account
• Health Savings Account
• Company Paid Short-Term and Long-Term Disability Plans
• Company Paid Basic-Term Life Insurance
• Paid Time Off
• Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
• A Variety of Team Member Discounts including:
  • Ford Affiliate Program
  • Verizon
  • AT&T
  • TicketsAtWork
  • Skechers
  • Sherwin Williams
  • Meal Discounts
• Fun Team Member Events
• Company-Sponsored Volunteer Opportunities
• Team Member Recognition Program
• Advancement opportunities and the chance for further professional development