Jobs · Management · North Carolina

Hospitality Supervisor

Applebee's Neighborhood Grill + Bar · Sanford, NC · 1 mo ago
On-siteManagement$5/hrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate like EEO, etc. Must preserve all substantive info. We need to parse the posting. Let's extract sections: - About the role: The first paragraph(s) describing company, mission, etc. Could be "About the role" or maybe "About the role" heading. The posting starts: "Restaurant Supervisor Thrive Restaurant Group is a family-owned restaurant company...". Then description about company, mission, etc. Then "Role: Restaurant Hospitality Supervisor (Hourly)". Then invitation paragraph. So we can put that under About the role. - Responsibilities: The list under "Responsibilities And Duties". Many bullet-like sentences. We'll need to put them in
  • . Must preserve all. - Requirements: Might be "Required Qualifications". Also "Key Competencies". Could be considered Skills. The posting has "Key Competencies" list. Also "Required Qualifications" list. Also "Working Conditions And Physical Requirements". That could be under Requirements or maybe separate. We need to decide sections: Requirements (maybe includes required qualifications and working conditions). Skills (maybe key competencies). Benefits, Pay, Schedule: only include if present. The posting mentions schedule: "Able to work flexible schedules including evenings and weekends, generally 35-45 hours per week". Also "Able to travel quarterly intervals to required management meetings and or training sessions". That's schedule/travel. So we can include Schedule section with that info. Pay: not mentioned. Benefits: not mentioned. So we omit Benefits and Pay. We must not create sections with placeholder text. So we include About the role, Responsibilities, Requirements, Skills, Schedule. Now we need to format. We must not repeat job title as heading. So no heading for "Restaurant Supervisor". Use headings like

    About the role

    , etc. We need to preserve all substantive info. Let's extract text. About the role content: "Thrive Restaurant Group is a family-owned restaurant company that’s been in business for over 50 years, and we’re looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you. In Applebee’s, we’re known as Legacy Apple. Applebee’s has become synonymous with the neighborhood, which inspires us to be a good neighbor in the communities we serve, not just a great place to eat. Whether we’re helping save a high school prom, or raising money for children battling cancer, we’ve given over $5 million to strengthen the lives and relationships in our communities. Our guiding value is “Be a Good Neighbor”. Role: Restaurant Hospitality Supervisor (Hourly) Invitation: To make a difference by loving people through the creation of a work environment that helps them become their natural best selves. As the restaurant supervisor, you are responsible for selecting, developing, and leading the hospitality team to care for each other and guests creating an outstanding guest experience resulting in a profitable operation, and healthy work culture. This role is designed to prepare someone for restaurant management. Our expectation is for you to learn the skills and leadership needed to be successful as a Manager someday. We don’t expect you to be an expert just yet! We’ll help you with your development and look forward to watching you grow your skills with us." We should keep that as prose under About the role. Now Responsibilities: list items from "Responsibilities And Duties". Let's extract each sentence separated by line breaks or spaces. The text: "Lead and oversee the operation of the restaurant dining room and kitchen Assist the Managers with recruiting, leading, training, and developing the hospitality team to mastery of their roles (trainers, bartenders, servers, hosts) Actively lead by providing vision, coaching, and feedback around the guest experience to ensure friendly and efficient service Foster team cohesiveness and positive team working environment Oversee opening and closing activities Ensure excellent customer service Ensure cleanliness and sanitation Ensure compliance with all health, safety, and hygiene standards and policies Ensure compliance with all security procedures Ensure compliance with all alcoholic beverage regulations Monitor and assist with Team Member duties during peak times to expedite service Monitor food and beverage delivery methods, portion sizes, and garnishing and presentation of food to ensure that food is delivered and presented according to standards Investigate and resolve guest complaints regarding food quality, service, or accommodations Report personnel problems to Managers including, but not limited to issues such as tardiness, cell phones, language, attitude, dress code Adhere to state and federal regulations Explore opportunities to add value and make a difference through job accomplishments Learn and train about restaurant management by updating job knowledge through participation in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations Perform manual service or maintenance tasks as needed Learn administrative and accounting duties according to standard company policy, including forecasting, scheduling, budgeting, labor management, inventory management, and more Other duties as assigned" We'll put each as
  • . Now Requirements: Could combine "Required Qualifications" and "Working Conditions And Physical Requirements". Let's extract Required Qualifications list: "Previous experience in a casual dining restaurant Minimum one (1) years of experience in a supervisory role Able to make decisions Able to identify and resolve problems Able to guide, direct, and motivate staff Able to plan and prioritize tasks Able to teach and train staff Able to monitor processes, materials, and resources Able to operate, repair, and maintain equipment Able to perform administrative tasks Knowledge of food safety and sanitation practices and regulations Able to deal with confidential information and/or issues using discretion and good judgment" Now Working Conditions And Physical Requirements list: "Able to work and verbally communicate effectively with other team members Able to engage the public in a positive manner Able and willing to work with others as a team Able to reach and bend and frequently lift up to 50 pounds Able to exert fast-paced mobility between the dining room and kitchen for periods of up to 6 hours Able to work in a standing position for long periods of up to 6 hours in length Able to perform repetitive tasks with little or no break Able to perform physical activities that require considerable use of your arms and legs and moving your whole body such as climbing, lifting, balancing, walking, stooping, and handling of materials Able to work flexible schedules including evenings and weekends, generally 35-45 hours per week Able to travel quarterly intervals to required management meetings and or training sessions" We could split: Requirements (qualifications) and Skills (key competencies). Then Schedule section includes flexible schedules and travel. But we already have schedule info in working conditions. Might be better to put schedule separate. Let's decide: - Requirements: Required Qualifications (the list above) - Skills: Key Competencies list - Schedule: flexible schedules and travel (maybe also standing etc? but those are physical requirements). However schedule section should only include schedule-specific info. The posting says "Able to work flexible schedules including evenings and weekends, generally 35-45 hours per week" and "Able to travel quarterly intervals to required management meetings and or training sessions". So schedule section includes those two bullets. Physical requirements like lifting, standing, etc could be part of Requirements or maybe we could include under Requirements as well. But we already have Required Qualifications list; we could add physical requirements there as part of Requirements. However the instruction: "Prefer a few substantive sections over many thin ones." So we could combine Required Qualifications and Working Conditions into a single Requirements section. That would be substantive. Then Skills: Key Competencies. Schedule: flexible schedule and travel. Let's do that. Now we need to ensure we don't include boilerplate like EEO, etc. Remove lines: "Thrive Restaurant Group is an Equal Opportunity Employer. #1total #applebees1124shiftmanager #applebees". Remove. Now produce HTML. Structure:

    About the role

    ... (the about text)

    Responsibilities

    • ...
    • ...

    Requirements

    • ...
    • (including required qualifications and physical requirements)

    Skills

    • ...
    • (key competencies)

    Schedule

    • Able to work flexible schedules including evenings and weekends, generally 35-45 hours per week
    • Able to travel quarterly intervals to required management meetings and or training sessions
    We must not add extra sections like Benefits, Pay. Now we need to ensure we preserve all substantive info. Let's verify we didn't miss any. From About the role we included all paragraphs. From Responsibilities we included all bullet lines. From Requirements we need to include both Required Qualifications and Working Conditions. Let's list Required Qualifications items: - Previous experience in a casual dining restaurant - Minimum one (1) years of experience in a supervisory role - Able to make decisions - Able to identify and resolve problems - Able to guide, direct, and motivate staff - Able to plan and prioritize tasks - Able to teach and train staff - Able to monitor processes, materials, and resources - Able to operate, repair, and maintain equipment - Able to perform administrative tasks - Knowledge of food safety and sanitation practices and regulations - Able to deal with confidential information and/or issues using discretion and good judgment Working Conditions items: - Able to work and verbally communicate effectively with other team members - Able to engage the public in a positive manner - Able and willing to work with others as a team - Able to reach and bend and frequently lift up to 50 pounds - Able to exert fast-paced mobility between the dining room and kitchen for periods of up to 6 hours - Able to work in a standing position for long periods of up to 6 hours in length - Able to perform repetitive tasks with little or no break - Able to perform physical activities that require considerable use of your arms and legs and moving your whole body such as climbing, lifting, balancing, walking, stooping, and handling of materials - Able to work flexible schedules including evenings and weekends, generally 35-45 hours per week - Able to travel quarterly intervals to required management meetings and or training sessions But we moved the last two to Schedule section. So we should remove them from Requirements list. So Requirements list will exclude those two. Thus Requirements list includes the first eight physical/working condition items (excluding schedule/travel). Let's list them: - Able to work and verbally communicate effectively with other team members - Able to engage the public in a positive manner - Able and willing to work with others as a team - Able to reach and bend and frequently lift up to 50 pounds - Able to exert fast-paced mobility between the dining room and kitchen for periods of up to 6 hours - Able to work in a standing position for long periods of up to 6 hours in length - Able to perform repetitive tasks with little or no break - Able to perform physical activities that require considerable use of your arms and legs and moving your whole body such as climbing, lifting, balancing, walking, stooping, and handling of materials Now Skills: Key Competencies list: "People-first Orientation Developing Talent Guest Service Interpersonal Influence Problem Solving/Decision Making Execution of Brand Mindsets and Standards Leading by Example Operations Knowledge and Analysis Planning, Executing and Results Orientation Managing Performance Staffing and Development Managing Relationships Passion for Serving Others Integrity and Personal Ownership Self

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