Hospitality Specialist

About the role

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. We are seeking a hospitality professional to join our team as a Hospitality Associate, delivering concierge-style experiences in a professional setting. This role offers a unique opportunity to transition your food & beverage or hotel expertise into a Monday–Friday schedule, supporting high-level meetings, events, and daily office hospitality needs.

Responsibilities

• Deliver an elevated concierge-level experience by greeting guests, responding promptly to requests, and ensuring all interactions reflect an elevated customer service approach
• Prepare and set up meeting rooms according to detailed specifications, including arranging furniture, audiovisual equipment, and providing hot and/or continental meals such as breakfasts, lunches, and catered meeting refreshments
• Conduct routine inspections of assigned floors to ensure all conference rooms, visiting office spaces, and pantry/kitchen areas are clean, well-maintained, and fully stocked with necessary supplies
• Ensure all visiting offices and temporary workspaces are organized, cleaned, and stocked daily, maintaining a professional and welcoming environment for guests and staff
• Assist with miscellaneous service requests such as supply delivery, event setup, equipment needs, or other operational support tasks as assigned
• Provide flexibility in handling evolving and simultaneous priorities
• Utilize various software systems, scheduling tools, (Windows, Outlook, Conference Room Booking Software ie. Maptician) to manage tasks efficiently
• Provide coverage for occasional after-hours firm events, ensuring smooth setup, coordination, and breakdown as needed to support internal and client-facing functions
• Provide help and assistance with the clients
• Must complete other duties as assigned

Qualifications & Requirements

• High School Diploma or GED
• Minimum of 1 year work experience in hospitality field
• Prior barista experience is preferred
• Positive attitude with a team-oriented mindset
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
• Ability to walk, bend, kneel, stand or sit for an extended period of time
• Ability to work overtime as needed

Pay

The Compensation range for this role is $19.50 to $20.30 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Schedule

Preferred Hours are 7:30a-4:30pm, with a 60-minute lunch break, Monday through Friday.