Hospitality Services Associate

About the role

Fresno Mission works to Rescue, Restore and Empower those dealing with life insecurities through Christ-centered communities. We are seeking a dependable, service-minded Hospitality Services Associate to join our team. This part-time, hands-on position supports multiple areas of Fresno Mission's hospitality operations, splitting time between serving guests as a barista at EZ-47 Coffee and supporting Fresno Mission Food Services with catering, special events, food preparation, and other hospitality needs. The ideal candidate enjoys serving people, works well in a fast-paced environment, and is willing to jump in wherever needed. Open availability and flexibility are important due to the varied areas and events this role supports.

Responsibilities

• EZ-47 Coffee
  • Prepare and serve coffee, espresso beverages, and other menu items according to established recipes and standards
  • Provide friendly, welcoming, and attentive customer service
  • Operate the point-of-sale system and accurately process transactions
  • Maintain a clean, organized, and welcoming coffee shop environment
  • Restock products, ingredients, and supplies as needed
  • Assist with opening and closing responsibilities
  • Follow all food safety and sanitation procedures
  • Support the daily needs of the coffee shop as assigned
• Catering & Food Services
  • Assist the Food Services team with catering preparation and service for Fresno Mission events and outside catering needs
  • Help prepare, package, and transport food and supplies
  • Assist with food preparation and meal service as needed
  • Set up and break down catering and special events
  • Serve guests during events in a welcoming and professional manner
  • Assist with dishes, cleaning, and kitchen sanitation
  • Stock, organize, and rotate food and supplies
  • Help load and unload food, beverages, equipment, and event supplies
  • Follow all food handling, sanitation, and safety procedures
  • Support other Food Services and hospitality needs as assigned

Requirements

• A servant's heart and a desire to serve the least, the last, and the lost
• Friendly and welcoming with strong customer service skills
• Dependable, punctual, and able to work well as part of a team
• Ability to work efficiently in a fast-paced and changing environment
• Willingness to move between coffee shop, catering, event, and food service responsibilities as needed
• Open availability, including mornings, evenings, and weekends as needed for scheduled shifts, catering, and special events
• Food Handler's certificate/permit or willingness to obtain one
• Previous barista, restaurant, catering, hospitality, or food service experience preferred
• Excellent communication, time management, and organizational skills
• Ability to work around grills, ovens, stovetops, and other commercial food service equipment
• Ability to stand for extended periods and regularly bend, stoop, push, pull, and lift up to 50 pounds
• Valid Class C driver's license and clean driving record preferred
• Possess a testimony of faith and experience in Jesus and maintain a Christian walk
• Must be in agreement with the Statement of Faith of Fresno Mission