Jobs · OTHR · Texas

Hospitality Lead

Serenity Healthcare · Austin, TX · Yesterday
On-siteOTHRFull-time

The Role:

You'll connect deeply with individuals, guide them through their options, address any concerns, and help them take the next steps in their journey—while also supporting your team as needed.

  • Build strong, compassionate relationships with individuals
  • Educate and answer questions about our life-changing offerings
  • Help individuals feel comfortable and supported as they begin their journey
  • Be adaptable and step in for other roles when necessary

About the role

We're not looking for clinical experience—we need compassionate, influential leaders who can inspire others, build trust, and create a positive impact. If you're people-focused and passionate about making a difference, we'll provide the training you need.

Responsibilities

  • Build strong, compassionate relationships with individuals
  • Educate and answer questions about our life-changing offerings
  • Help individuals feel comfortable and supported as they begin their journey
  • Be adaptable and step in for other roles when necessary

Requirements

  • High School Diploma or GED
  • Minimum of 3 years of full-time experience preferably in leadership
  • Strong customer service mindset
  • Excellent verbal and written communication skills, and basic math skills
  • Experience in roles like: orthopedic, dental or vision offices, caregiver for children with disabilities (e.g., autism, muscular dystrophy), professional tutoring, personal coaching, or high-end restaurant service

Qualifications

  • High School Diploma or GED
  • Minimum of 3 years of full-time experience preferably in leadership
  • Strong customer service mindset
  • Excellent verbal and written communication skills, and basic math skills
  • Experience in roles like: orthopedic, dental or vision offices, caregiver for children with disabilities (e.g., autism, muscular dystrophy), professional tutoring, personal coaching, or high-end restaurant service

Skills

  • People-oriented
  • Adaptable
  • Customer service focused
  • Effective communicator

Benefits

  • Fulfillment - Make a real difference for others as you support individuals on their journey
  • Growth Opportunities - Huge potential for career advancement as we expand
  • Competitive Pay
  • Excellent Benefits - 90% coverage for medical, dental, and vision
  • 401(k) - Investing in your future with us
  • Paid Time Off - 10 PTO days (15 after your first year) + 10 paid holidays to rest and recharge

Pay

Competitive Pay

Schedule

N/A

Benefits

  • 90% coverage for medical, dental, and vision
  • 401(k) - Investing in your future with us
  • Paid Time Off - 10 PTO days (15 after your first year) + 10 paid holidays to rest and recharge

Who We Are

We use advanced technology to deliver impactful solutions and help individuals achieve long-term success, even when other options haven't worked. Our approach is rooted in evidence-based research and proven results. We're changing lives every day. We are an Equal Opportunity Employer—if you're qualified, you're welcome here.

Equal Opportunity Employer

If you're qualified, you're welcome here.

Application Instructions

This position is contingent upon a successful criminal background check and drug screening upon hire.

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