Hospitality I - Full Time

We are looking for the right employee who can set the tone for a guest's experience. A warm and friendly smile can turn a stressful travel day into the relief and relaxation of feeling at home. Are you friendly by nature? Do you enjoy making others feel welcome? Are you always the one offering to be the host? Do you have a keen eye for detail and the little things that matter? If so, then you are who we are looking for! Come help us create a home away from home for our guests! Guest service representatives check guests in, answer questions, and are a general resource that guests can rely on. Required The successful candidate will possess: High School DiplomaMust be 21+Computer Experience with Microsoft Word & ExcelGreat Customer Service SkillsGreat Phone Etiquette skillsCustomer Service or Front of House experienceProfessional appearance Fill in other shifts as neededMust be available to work nights and weekends Preferred Experience with Innroad software Responsibilities The Front Desk Hospitality Attendant will be required to greet guests as they arrive at the Lodge and RV Park in a professional, courteous manner.Check Guests In/Out for Lodge & RV Park using InnRoad softwareReceive payments for room and RV Pad rentals: Cash or CreditVerify currency and return customer change accuratelyClean carpets with carpet machine as scheduledRemove Linens from beds and bathroomsRemove garbage as neededOperate washer & dryer on siteMaintain a pleasant atmosphere for night Guests; keep noise to a minimumFollow the procedure when dealing with difficult GuestsMaintain snack and soda inventory for GuestsMaintain cleanliness in common areas of the LodgeWork alternate hours in an emergencyParticipate in the Corporate Core Values training program Employee Benefits Because we seek out the best in you, TCBC provides a meaningful benefits package you can trust in. Weekend pay - additional $6 per hourCover 50% Health Insurance (BCBS)Dental (BCBS)/Vision(Humana)Health reimbursement planYears of service discounts on insuranceIRA + Company Match up to 3% (after 1 yr of service)Paid time off (yrs of service increase)Holiday Season Savings FundHoliday Pay TCBC is an Equal Opportunity employer that is fully committed to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state of local law. We are dedicated to providing a work environment free from discrimination and harassment and where employees are treated with respect and dignity