Hospitality Host- Sports
About the role
The Hospitality Sportsbook Host acts as the primary growth engine for VIP Sports Marketing, owning outbound sales telemarketing to a broad range of Caesars Entertainment guests. In this role, you will develop strategic relationships with guests by having a comprehensive understanding of all facets of mobile and in-person sports betting, gaming systems and sales.
Responsibilities
- Develop strategic relationships with guests by having a comprehensive understanding of all facets of mobile and in-person sports betting, gaming systems and sales.
- Display a strong understanding of the Caesars Sales/Service model within VIP Marketing and assist in positively promoting this model while continuing to build rapport with customers through commercial awareness and anticipation of customer needs.
- Proactively service and assist in guest recovery as necessary.
- Strive to delight guests and meet goals set forth by the management team as an intuitive and creative problem solver.
Requirements
The ideal candidate for this position will possess excellent customer service skills, a passion for customer care, and a commitment to proactively service and assist in guest recovery as necessary.
Qualifications
Qualifications include a strong understanding of sports betting and gaming systems, excellent communication and interpersonal skills, and the ability to work independently and as part of a team.
Skills
Skills required include excellent customer service skills, a passion for customer care, and the ability to work independently and as part of a team.
Benefits
Benefits may include health insurance, retirement plans, and paid time off.
Pay
Salary is commensurate with experience.
Schedule
Hours are typically 8:00 AM - 5:00 PM, Monday through Friday.