Hospitality Attendant | State College Williamsburg Square Hampton Inn

About the role

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintain standards of quality and cleanliness throughout daily assignments. Observe all house and safety rules, food handling procedures, and security procedures. Assist with inventories as scheduled.

Responsibilities

• Handle guest complaints ensuring guest satisfaction.
• Maintain standards of quality and cleanliness throughout daily assignments.
• Observe all house and safety rules, food handling procedures, and security procedures.
• Aid with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Perform other duties as assigned.

Qualifications

• Minimum one year customer service experience; previous hotel experience preferred.
• Satisfactory communication skills with guests, management, and co-workers.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.

About Shaner Hotel Group

Shaner Hotel Group is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com.

About The Team

Shaner Hotels has an amazing opportunity at our 72 room Hampton Inn & Suites in State College at Williamsburg Square. Our Colonial-style hotel has the old-world feel of the Revolutionary period yet boasts modern amenities and a convenient location near almost everywhere you want to be in town. Headed to Penn State? The campus is just a mile away. Want to explore downtown State College? It’s just four miles from our front door.