Hospitality Attendant | Mechanicsburg Fairfield Inn

About the role

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintain standards of quality and cleanliness throughout daily assignments. Observe all house and safety rules, food handling procedures, and security procedures. Assist with inventories as scheduled.

Responsibilities

• Handle guest complaints ensuring guest satisfaction.
• Maintain standards of quality and cleanliness throughout daily assignments.
• Observe all house and safety rules, food handling procedures, and security procedures.
• Aid with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Assist with other duties as assigned.

Qualifications

• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.

About Shaner Hotel Group

Shaner Hotel Group is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!

About The Team

We have an amazing opportunity to join our team at our Mechanicsburg Fairfield Inn & Suites. This 107-room hotel offers our guests spacious accommodations and convenient amenities located just off I-81. Located near tourists' hotspots such as Hershey and Harrisburg, this centrally located hotel is just the right spot for you to begin your hospitality career.