Hospitality Associate, Patient Services - Per Diem

Responsibilities

• Collaborates with hospital floor staff to ensure meals are provided to patients.
• Ensures patient information is correct and corresponds correctly with patient’s name, room number, food order, food preferences, allergies, and diet pattern.
• Assembles all trays on-time for tray service according to diet manual while honoring patient preferences as dictated on diet cards.
• Serves food trays to patients promptly and garnishes them appropriately.
• Interacts with patients, asking about food preferences and opinions.
• Follows procedures for handling “Late Trays” to ensure they are complete within 30 minutes.
• Stocks refrigerator in nursing area and transfers warmers to correct prep kitchen.
• Prepares side dishes and receives and properly stores orders.
• Checks food temperatures and assists the cook as needed when plating food.
• Researches and understands diets and allergies.
• Disposes of waste properly and cleans all utensils and equipment after use.
• Uses the Three Sink Method to clean dishes as appropriate.
• Operates dish machine properly and records dish machine temperatures.
• Cleans dishwashing area after use.
• Labels and dates all items put in inventory.

Requirements

• Must be 16 years of age.
• Ability to perform on-the-job training.
• Ability to do simple calculations and record keeping.
• Ability to interact hospitably and respectfully with all ages and disabilities of hospitalized patients.
• Ability to work with limited direct supervision from department leadership, remain on-task, and work efficiently throughout the shift.
• Ability to communicate effectively with all levels of staff and patients.

Qualifications

• High School Diploma or GED preferred.
• Previous food service experience and/or training preferred.

Skills

• Food service coordination.
• Sanitation compliance.
• Customer interaction and communication.
• Time management and efficiency.
• Mathematical calculations and record keeping.
• Understanding of dietary needs and allergies.

Benefits

• Zero-Deductible Health Plan.
• Dental and vision insurance.
• Generous Paid Time Off.
• Tuition Assistance.
• Retail Savings Match.
• Employee Assistance Program.
• Healthy U: An Incentive-Based Wellness Program.
• Discounts to on-campus dining.